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Returning an Incorrect Item
If we have mistakenly sent you a book or journal different from the one you ordered then it may be returned without time limit, and we'll pay the postage/carriage costs - but you must contact us before returning any item.
Books returned to us without prior agreement will not be credited or acknowledged. We can't accept liability for financial losses incurred by customers who have submitted unauthorised returns - so please contact us before returning an item:
If you have received an incorrect item, please contact our Customer Services department as soon as possible:
Bookpoint Ltd (Book Returns - UK, Europe)
130 Milton Park, Abingdon, Oxon, OX14 4SBE, UK
Tel +44 (0) 1235 400524
Fax +44 (0) 1235 400525
Psychology Press, c/o Taylor & Francis, Inc (Book Returns - USA, Canada and South America)
7625 Empire Drive, Florence, Kentucky 41042-2919, USA
Toll-Free Phone: 1-800-634-7064
Toll-Free Fax: 1-800-248-4724
Canadian Customers: 859-727-5000
Email: joshua.walls@taylorandfrancis.com